1. General
By making a booking with Luxe Excursions Tenerife you agree to these Terms & Conditions. The person making the booking confirms that they are at least 18 years old and authorised to make the booking on behalf of all participants.
2. Booking & Payment
Bookings are confirmed only once full payment has been received via our online checkout. Prices are shown in the currency indicated at checkout and may be subject to change until your booking is confirmed.
3. Changes & Cancellations
You can cancel free of charge up to 72 hours before your activity, or before the first activity of a package, for a full refund. If you need to amend or cancel your booking, please contact us as soon as possible. Other changes and cancellations are handled in line with our Refund Policy and Travel Policy.
4. Celebration Offer
Silver, Gold and Diamond packages are 10% off when booked to celebrate a birthday or anniversary. Tell us when you send your trip request (there is a box to tick); the discount is applied to the package price on the payment link our team sends. The offer is subject to availability.
5. Participant Responsibilities
You are responsible for ensuring that you and your group meet any health, fitness, age, and documentation requirements for the activities you book. You agree to follow all safety instructions provided by our team and partners.
6. Liability
While we always prioritise your safety, participation in excursions and activities is at your own risk. Luxe Excursions Tenerife is not liable for any loss, damage, injury, or expense arising from circumstances beyond our reasonable control.
7. Contact
If you have any questions about these terms, please contact us at contact@luxeexcursionstenerife.com.
8. Company information
Luxe Excursions Tenerife Ltd, a company registered in Scotland with company number SC850266. Registered office: 24b Barbieston Road, Dalrymple, Ayr KA6 6DZ, United Kingdom. Our office in Tenerife: Calle Helsinki, 22, 38679 Costa Adeje, Spain.
